Sunday, June 21, 2009

Service/Retain business

I just finished a blog on rude employees or owners at mini-markets. As I was proofreading my post, I found that I made this misspelling....

....Starbucks is a great model of how a service/retain (funny, that was a missprint of retail, but how true!) business should operate. A person always has the certainty that they will have an uplifting experience there...

Maybe I just started a new term, because a business person should "give people excellent service to retain their business. "

Enough said.

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